Delivery & Installation
Delivery locations served by 1Now Electronics
Our delivery services are open to whole Sabah areas. We also welcome greater areas of Labuan, Sarawak and West Malaysia’s customers to purchase, postage fees may applied.
How is the delivery cost calculated?
1Now Electronics provides FREE Delivery for purchases more than RM1000 within 5KM at KK Area. Freight and Logistic costs are calculated based on the weight, dimension and location of the product(s) to be send. You will receive an email with all your tracking details.
If your item is big and heavy like Refrigerator, W/Machine, Cooker Hood etc, a bulky fee / oversized item surcharge will occur. Bulky fee is calculated based on the dimensions and/ or weight of your item. During checkout process, you can check your bulky fee (if any) in the Order Summary box, or we will contact you the additional bulky fee surcharge after you placed your order.
Will 1NOW call me before coming to deliver my order?
Our delivery team or courier partners will call you before coming to deliver your order.
Estimated time of arrival
The estimated delivery time of your product is between same or next following day from purchasing date. If further town area, it may take 2-4 days.
*Terms & Conditions applied*
Can I collect the product / package from your shop?
Yes, kindly complete your order online first together with the payment. Do a remark on your order & you will be contacted for pickup once order is ready at the store. We aim to ready your product within two hours, subject to availability. Pick up location is at 1NOW Electronics, Lot D-0-5, Ground Floor, Karamunsing Capital, 88300 Kota Kinabalu, Sabah.
Change of Delivery Information
If you would like to change:
- Delivery address
- Phone number
- Recipient for your existing order
Please send us your inquiry at [email protected] or Whatsapp us 016-8322939 We will contact you as soon as possible
The tracking number provided to me is invalid/ not working, what should I do?
Tracking information may not yet be available for your order; it will be available the next business day when our logistic partners have updated their records.
Yet you can check your order status with our Order Tracking tool www.1now.my/ordertracking. 1NOW’s system is updated daily to provide you with the best tracking service.
If after 1 business day you still have problem with your tracking number, please reach out to us at our Customer Service 088-448986. We will assist you right away.
We can arrange technician to install products purchased through 1Now Electronics. Please contact us for more information. *Please note that Installation Services available only at Kota Kinabalu areas at the moment.